So, someone in your company is fabulous at their craft - be it software development, assembly work, marketing, accounting - then, the company grows and that person gets promoted to manage a team. They are a great individual contributor, so you’d assume their skills would automatically translate to managing others.
Well… it doesn’t always work out the way you’d think.
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A few weeks ago, I found myself with more drive time than usual and decided to listen to an audiobook I’d been curious about for a while: The Four Tendencies by Gretchen Rubin. The premise is simple—people respond differently to internal and external expectations, and Rubin groups those responses into four tendencies: Obliger, Upholder, Rebel, and Questioner.
I’ll admit, I was skeptical at first. But it didn’t take long before I could clearly see myself in one of the tendencies and, just as importantly, recognize how others in my work and personal life might fall into different ones. That insight felt familiar, because it reinforced something I see every day in my work with leadership teams: conflict often has very little to do with intent, and a lot to do with style.
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Welcome to May! I hope that you are enjoying this incredible time of year filled with birds nesting, flowers blooming, and graduation parties galore. In addition to having high hopes for my garden, I’ve also sprouted something else — a new way to support your HR needs.
However, this program is not for everyone. If you are a larger organization with HR figured out and a trained team that is passionate about HR and wakes up every day focused on attracting, retaining, and developing your people, there is no need to read any further. You can get back to planting flowers or getting the BBQ ready for a summer of grilling.
However, if you are a “reluctant HR person” — for example, your day job is finance or office management — or if you are an HR department of one who wants more support than ChatGPT can provide, keep reading.
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