Talent ID 549

Operations and program leader known for finding the true source of operational dysfunction in processes, systems, and human dynamics, and building the structure to fix it. The result: less friction, less toil, and outcomes that become reliable and predictable. Career spans feature film production, digital agency projects serving nonprofits and the University of Michigan, and a decade in software quality, incident management, and reliability engineering at a global adtech enterprise. Brings direct people leadership, cross-functional influence, a track record in operational excellence and process improvement, and the integrity to surface what others won't. Seeking operational, program, or delivery-focused roles in organizations with a genuine commitment to improvement.