The poor job description - no one gets excited about making you, or keeping you updated, but you are the foundation for so many HR/people operations activities.
Without you, we couldn’t effectively communicate to people what is expected of them, we couldn’t make sure that our work and activities are managed effectively, we couldn’t make sure that we are supporting people with disabilities, and we couldn’t keep managers and team members on the same page.
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After working with dozens of small business owners who struggle with employee performance management, I’ve noticed a few trends emerge again and again. Here are the four critical areas to have in place for optimal team performance.
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We have been involved with recruiting amazing new leaders, helped leaders restructure their teams, and improved the culture of the organization. Along the way, we have observed remarkable instances of natural leadership, as well as those where leaders were contributing to toxic workplace situations.
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