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Office Manager - Kateric - Ann Arbor, MI

Kateric-Ann Arbor
Kateric-Ann Arbor

Kateric seeks an organized, tech-savvy Office Manager to join their collaborative remote team. This is a full-time (30-40 hours/week) position.

About Us

Kateric is a strategic partner for pharmaceutical companies that consistently delivers superior quality regulatory documents through excellence, experience, and intelligent execution.

Kateric medical writers, editors, and quality control reviewers have extensive work experience, and all possess an outstanding attention to detail. We have a working knowledge of drug development, a clear understanding of the application of governing regulations, and are highly adaptable to change.

Kateric’s resources are located across multiple time zones in the United States, as well as in India, Europe, and Canada, and have experience working with client teams located across the globe

About the Role

This role has responsibilities in the following areas, which affords a nice variety and range of tasks and duties.

Information Technology (IT)

  • Manage Kateric time tracking system, including adding new team members, adding/updating new projects, training new team members on use, etc.
  • Maintain project trackers (in Smartsheet) ensuring optimal functionality, including data entry for new projects, following up with team members to ensure completeness, etc.
  • Monitor and maintain client and team dashboards
  • Liaise with external partner as needed for updates to Kateric website
  • Respond to/archive website contact forms
  • Manage Kateric email account, including setting up new accounts


  • Liaise with client AP departments on PO/invoicing matters
  • Submit invoices/accruals to client AP department and department managers
  • Assist internal finance department with invoicing activities


  • Preparation/execution of contracts with clients/team members
  • Perform reference checks
  • Coordinate background check with external partner
  • Onboard team members to Kateric/client


  • Serve as central scheduler/primary point of contact for scheduling, including monitoring scheduling mailbox, liaising with leadership/clients, responding to emails, and monitoring and maintaining relevant client Smartsheet trackers/objects, etc.
  • Conduct regular check-in meetings with team members
  • Monitor and distribute client customer feedback
  • Maintain/administer company team calendar
  • Manage/coordinate reports for resource utilization, finance/budgets, etc.
  • Prepare PowerPoint presentations/slides for leadership team
  • Prepare quarterly business meeting reports by gathering all relevant data and creating initial templated report and slides for leadership
  • Attend client meetings, updating meeting agendas prior to the meeting and preparing meeting minutes following the meeting
  • Document formatting/conversion, where needed, for leadership team
  • Document archival
  • Monitor project timelines, following up to ensure timely delivery of projects
  • Maintain training matrix and training records for team members
  • Coordinate training activities for new hires, providing access to files, sending documents/materials, training exercises, liaising with other team members to plan, etc.
  • Schedule meetings/interviews for leadership team
  • Coordinate and maintain conference schedule, including planning, registration, and coordination of exhibits/materials, etc.

About You

  • Associate’s or Bachelor’s degree
  • Minimum 3 years administrative experience in a corporate environment
  • Expert level knowledge of Excel, PowerPoint, Word, and Smartsheet (preferred), with advanced software expertise
  • Ability to work across multiple clients in a fast-paced environment
  • An ideal candidate is excited about the life sciences industry


  • Compensation will be based on a candidate’s experience and qualifications.

How To Apply

Please submit your resume via our online job portal here:
Job Details
  • Company: Kateric
  • Post Date:June 3, 2022
  • Category:
  • Position Type: Full-Time
  • Experience: Mid Level
  • Location: Ann Arbor, MI 48107
  • Please submit your resume via our online job portal:
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