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Data and Information Systems Coordinator - NCFDD (#3 Coolest Place to Work) - Detroit

ncfdd-national-center-for-faculty-development
ncfdd-national-center-for-faculty-development

Are you an analytical professional who's well-versed in Data Management and using CRM Systems like HubSpot? Yes? Check out this opportunity!

About the National Center for Faculty Development and Diversity

The National Center for Faculty Development and Diversity, or NCFDD, is a for-profit, professional development company using technology to help universities and their faculty progress through their careers through coaching and mentoring. The NCFDD is backed by a group of investors and entrepreneurs aligned with its mission who help drive growth.

The NCFDD is a mission-driven company focused on helping professors grow and succeed in their careers which helps strengthen the higher education system and improve the undergraduate and graduate experiences. The NCFDD is one of the fastest growing companies in Detroit and the U.S. and has more than 300 university members, and over 200,000 faculty members. The NCFDD offers on-campus workshops, online professional development training, and intensive virtual mentoring programs. Founded in 2010, the NCFDD is based in downtown Detroit, Michigan.

At the NCFDD, we value the contributions, histories, talents, and expertise of diverse communities. We are proud to be an Equal Opportunity Employer, and we strive to build an inclusive and welcoming workplace. The NCFDD does not discriminate on the basis of gender, sexual orientation, race, religion, disability, age, marital status, or national origin.

In 2021 and 2020, the NCFDD was named as the #3 (2021) and #4 (2020) Cool Places to Work. The NCFDD’s was also named a finalist in the 2020 E&Y Entrepreneur of Year for Michigan.

Position Summary:

At the NCFDD, you will collaborate with a group of friendly, kind, and dedicated co-workers that are not only committed to the NCFDD’s mission, but also value their work-life balance.

The Data and Information Systems Coordinator role will report directly to the Director of Data and Information Systems and will focus on organizing and verifying the NCFDD’s data and information. This information will be used for internal analysis to improve the NCFDD’s approach to marketing, reporting, visualizing, customer leads, conversions, and retention. The job is based in Detroit, MI.

In the role, the Data and Information Systems Coordinator will:

  • Report directly to the Director of Data and Information Systems
  • Work collaboratively with other team members to organize and verify the NCFDD’s data and information
  • Help the NCFDD’s technology platform to track, capture, and manage data
  • Execute reporting to the NCFDD and its members
  • Organize information in the NCFDD’s CRM systems (e.g. Mailchimp, HubSpot)
  • Verify and disseminate all program data to relevant team members and contractors

Desired Qualifications:

  • Bachelor’s Degree
  • Team fit, including alignment with and / or adaptable to the NCFDD’s culture
  • Ability to perform detailed analysis in Excel and/or Access High attention to detail to ensure excellent quality and accuracy of work
  • Fluency with Microsoft Office (Excel, PowerPoint, Word) and other data management software (e.g. Tableau, PowerBI, etc.), Experience with Microsoft Access or other database software preferred.
  • Experience with HubSpot CRM and Mailchimp
  • Proven ability to multi-task and prioritize
  • Deadline driven and ability to communicate
  • Ability to work both independently and as part of a high-functioning team

Detailed Responsibilities:

I. Membership

  1. Organize institutional and individual membership information
    • Review and verify historical and current institutional and individual membership information
  2. Internal and External Reporting and Institution Benchmarking
    • Execute internal reports to inform management and team of status of new and renewing members
    • Execute external reports for select institutions summarizing use of the NCFDD’s services and products
  3. Develop Marketing and Sales Database
    • Work with Coordinator to gather public information and data for sales and marketing purposes
    • Organize and maintain information in the NCFDD’s CRM systems (e.g. Mailchimp, HubSpot)

II. Faculty Programs

  1. Organize Faculty Program participant information
    • Organize Mid and End of Program participant data for review to Coordinator and disseminate to team and contractors
  2. Internal and External Reporting and Institution Benchmarking
    • Execute internal reports to inform management and team of status of new and renewing members
    • Execute and disseminate external reports for select institutions summarizing use of the NCFDD’s services and products
  3. Develop Marketing and Sales Database
    • Organize and maintain information in the NCFDD’s CRM systems (e.g. Mailchimp, HubSpot)

III. Workshops

    • Review, verify and analyze historical and current institutional membership information

IV. Technology

    • Help identify potential improvements/efficiencies in overall data management and the technology platform

Salary and Benefits:

  • Salaried full time Position
  • Strong emphasis on work-life balance
  • Hybrid work model 2 days a week in office in Downtown Detroit and 3 days a week from home
  • 35+ Days Off / Year inc. 14 Vacation Days + 10 Federal Holidays + 12 Additional Days / Breaks
  • 4 Sick Days / Year
  • Fully paid Employee Health Care, including Medical and Dental, and option to contribute to FSA(s)
  • 401(k) + Matching
  • Fully Paid Maternity/Paternity leave eligible after 1 year of employment
  • Work computer + phone provided + home internet stipend
  • Fully Paid 24/7 Access Parking Pass to Z Lot in Downtown Detroit

How To Apply

Please submit your resume via our online job portal here:
Job Details
  • Company: National Center for Faculty Development and Diversity (NCFDD)
  • Post Date:October 27, 2021
  • Category:
    Human Resources
    Software/IT
  • Industry:
    Other
  • Position Type: Full-Time
  • Experience: Mid Level
  • Location: 19 Clifford St.
    Detroit, MI 48226
  • Please submit your resume via our online job portal:
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