Talent ID: 356
Southeast Michigan, Ann Arbor, Detroit
Operations executive experienced leading servicing operations of multi-billion-dollar loan portfolios and driving efficiencies in contact center and administrative fulfillment processes. Demonstrated ability to lead 700+ employees across 25+ domestic and international locations. Extensive experience in numerous operational support disciplines, producing a unique combination of strategic vision and tactical execution skills. High level of emotional intelligence and proven leadership approach centered around inclusion, communication, and accountability.